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Suppliers

Strong supplier relationships are foundational to our overall success.

<p>At Solenis, we take great pride in developing long-term and trusting relationships with suppliers that help drive value for our company and our customers. As such, we seek to partner with suppliers that are committed to quality, service and ethical behavior and that comply with all relevant laws and regulations.</p> <p>Use the accordions below to learn about the policies that govern the activities of our suppliers worldwide and to access our Risk Assessment Program and Vendor Inquiry Portal.</p> <p>To view our other policies for suppliers, please visit our <a href="/en/sustainability/governance-compliance/sustainability-regulatory-library/">Sustainability &amp; Regulatory Library</a>.</p>
<p>We require our suppliers, their employees and anyone acting on their behalf to comply with our <a href="/globalassets/resources/sustainability--regulatory-library/supplier-code-of-conduct-v05.pdf" target="_blank" rel="noopener">Supplier Code of Conduct</a>. This code outlines the minimum standards for suppliers and it forms an integral part of all contracts between the supplier and Solenis.</p>
<p>Solenis is firmly committed to conducting business throughout the world in accordance with the highest legal and ethical rules and principles. Our <a href="/globalassets/resources/sustainability--regulatory-library/gsbc-english-v2.pdf" target="_blank" rel="noopener">Global Standards of Business Conduct</a> is the cornerstone of this commitment and governs the activities of our employees, directors, officers, business partners and suppliers worldwide.</p>
<p>As part of our source to pay process, we have established specific terms and conditions for purchase orders that delineate the rights and obligations of the supplier and Solenis. View our terms and conditions for the countries below.</p> <p>UNITED STATES</p> <ul> <li><a href="/globalassets/resources/sustainability--regulatory-library/po_terms_and_conditions_us_english.pdf" target="_blank" rel="noopener">English</a></li> </ul> <p>CANADA</p> <ul> <li><a href="/globalassets/resources/sustainability--regulatory-library/po_terms_and_conditions_canada_english.pdf" target="_blank" rel="noopener">English</a></li> <li><a href="/globalassets/resources/sustainability--regulatory-library/po_terms_and_conditions_canada_french.pdf" target="_blank" rel="noopener">French</a></li> </ul> <p>MEXICO</p> <ul> <li><a href="/globalassets/resources/sustainability--regulatory-library/po_terms_and_conditions_mexico_english_.pdf" target="_blank" rel="noopener">English</a></li> <li><a href="/globalassets/resources/sustainability--regulatory-library/po_terms_and_conditions_mexico_spanish.pdf" target="_blank" rel="noopener">Spanish</a></li> </ul>
<p>At Solenis, responsible supply chain management is important to our business, and we strive to uphold human rights in all our business activities. We require our supply partners to comply with our Supplier Code of Conduct, which incorporates our commitment to conduct business free of slavery and human trafficking risks. Learn more about <a href="/en/human-rights-in-our-supply-chain/" target="_blank" rel="noopener">Human Rights in our Supply Chain</a>.</p>
<p>Our risk management program is a comprehensive framework for identifying, assessing and mitigating risks associated with our suppliers. This program recognizes the critical role our suppliers play in the success of our company and seeks to develop strategies to minimize potential disruptions and safeguard our business continuity. By proactively managing supplier risks, we are able to be more resilient, reduce the risk of financial losses, maintain our good reputation, and achieve our sustainable commitments through <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.solenis.com%2Fen%2Fsustainability%2Fstrategic-vision&amp;data=05%7C01%7CMWal%40Solenis.com%7C0f5616b11e3a4449ee9b08dbbb575f0c%7Cc84d9378ad95404092582ed1ae880ded%7C0%7C0%7C638309756167719878%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=sxHa5wqjBI1H7w5Hmh0Qf6AM%2B3P9sy25hIaseHqd%2Bsc%3D&amp;reserved=0" target="_blank" rel="noopener">partnerships within our value chain</a>.</p> <p>For Solenis, sustainability is an important aspect of this program. As such, we assess the sustainability performance of our suppliers on their environmental management, health and safety practices, business ethics, and human rights.</p> <p>Risk domains assessed by our risk management program include*:</p> <ul> <li>Financial</li> <li>Regulatory</li> <li>Reputational</li> <li>Sustainability, environmental and social</li> </ul> <p>Our suppliers are required to enroll in our risk management program, which is administered by Global Risk Management Solutions, and pass a risk assessment. These risk assessments include environmental, social and governance (ESG) measures and are conducted throughout supplier selection, onboarding, and ongoing management to ensure our business is awarded only to suppliers that meet our requirements.</p> <p>Once a supplier has enrolled in the program and entered all required information, the supplier will be able to see their risk scores, including details for each risk domain. If needed, we can support a supplier&rsquo;s efforts to improve their scores.</p> <p>The following graphic shows the risk assessment ratings for our direct raw material suppliers as of September 2023.</p> <p><img src="/globalassets/images/miscellaneous-images/risk-assessment-ratings-958x670.png" alt="" width="958" height="671" /></p> <p><em>*Risk criteria assessed by Solenis vary based on supplier type and location.</em></p>
<p>We require all suppliers conducting business with our organization to enroll in our risk management program, which is administered by Global Risk Management Solutions. This program was meticulously crafted to efficiently collect and manage critical operational data concerning the regulatory and compliance performance of our suppliers.</p> <p>Our risk management program features individual programs for direct raw material suppliers, indirect suppliers, and HSE suppliers.</p> <p>To participate in our risk management program, please select the appropriate supplier category from the following list, and use the link provided to enroll in the corresponding program.</p> <ul> <li>Direct raw material suppliers (e.g., chemical raw materials) - <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.com%2Fv3%2F__https%3A%2Fenroll.globalrms.com%2Fsolenis__%3B!!DW6yc96G8tc!oRxuKxbiZy6ZBrp00BymdVgVtRUWu_TCx9lJgPHO53Sigyd8RPFGnMTCamTeJhCApa47X3BMHgZYymgLang8wEcnQUk%24&amp;data=05%7C01%7CMWal%40Solenis.com%7Ca307a72a2c2d402fc0a108dbc4215691%7Cc84d9378ad95404092582ed1ae880ded%7C0%7C0%7C638319419719777695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=rvq9vhpgLmzT6hJcD5Ip09WzNdooctA881mViM%2FWNc0%3D&amp;reserved=0" target="_blank" rel="noopener">click here to enroll</a></li> <li>Indirect suppliers (e.g., packaging, energy, distribution, indirect services) - <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fenroll.globalrms.com%2Fsolenis-indirect&amp;data=05%7C01%7CMWal%40Solenis.com%7Ca307a72a2c2d402fc0a108dbc4215691%7Cc84d9378ad95404092582ed1ae880ded%7C0%7C0%7C638319419719777695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=gHockPT6uhXw6cNUD6q2ZWHdCUkfnaxmD6Bm1X1D1HU%3D&amp;reserved=0" target="_blank" rel="noopener">click here to enroll</a></li> <li>HSE suppliers (e.g., onsite contractors for health, safety and environmental services) - <a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fenroll.globalrms.com%2Fsolenis-hse&amp;data=05%7C01%7CMWal%40Solenis.com%7Ca307a72a2c2d402fc0a108dbc4215691%7Cc84d9378ad95404092582ed1ae880ded%7C0%7C0%7C638319419719777695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=4srHzN9QJWpcwNMyNMKSwP2aIP4eALthmYyNg7%2FvDPs%3D&amp;reserved=0" target="_blank" rel="noopener">click here to enroll</a></li> </ul> <p>If you have any question, please contact our team at&nbsp;<a href="mailto:supplierrisk@solenis.com">supplierrisk@solenis.com.</a></p>
<p>Key to our success as a leading global specialty chemical supplier is our strong supplier base, which is made up of a diverse and sustainable network of suppliers from around the world.</p> <p>Diverse suppliers bring a variety of perspectives and experiences that can lead to innovative solutions and creative approaches to business challenges, providing a competitive advantage to Solenis. Furthermore, by building stronger business relationships with diverse suppliers, we will be better equipped at mitigating supply chain risks.</p> <p>In North America at present, we work with more than 13 categories of diverse suppliers, including:</p> <ul> <li>Women-owned Businesses</li> <li>Minority-owned Businesses</li> <li>Veteran-owned Businesses</li> <li>Small Businesses</li> </ul> <p>Notably, approximately 6.3 percent of Solenis spend in the United States in 2023 was made with diverse suppliers.</p> <p>To continue to expand our base of diverse suppliers, we recently partnered with <a href="https://supplier.io/" target="_blank" rel="noopener">Supplier.io</a>, a platform that uses data intelligence to help companies find and connect with verified diverse suppliers from around the world. Through our partnership with Supplier.io, we aim to create a more inclusive business environment and foster equity and fairness in our business relationships.</p> <p><strong>Are you a diverse supplier?</strong></p> <p>If so, we encourage you to register with Supplier.io and declare your diverse status. To register, please visit <a href="https://solenis.supplierone.co/" target="_blank" rel="noopener">solenis.supplierone.co/</a>.</p>
<p>We established our <a href="https://vendor.solenis.com/sl-solenis-vendor-inquiry/login/login.xhtml" target="_blank" rel="noopener">Vendor Inquiry Portal</a> to provide suppliers with a convenient way to inquire about the status of their invoice(s) and to assist them with their cash application and management needs. This website is available 24 hours a day, 365 days a year.</p>
<p>ASIA PACIFIC</p> <ul> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---australia.pdf">Billing and Invoice Standards for Australia</a></li> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---india.pdf">Billing and Invoice Standards for India</a></li> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---indonesia.pdf">Billing and Invoice Standards for Indonesia</a></li> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---new-zealand.pdf">Billing and Invoice Standards for New Zealand</a></li> </ul> <p>EUROPE</p> <ul> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---europe.pdf">Billing and Invoice Standards for Europe</a></li> </ul> <p>LATIN AMERICA</p> <ul> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---latin-america-english.pdf">Billing and Invoice Standards for Latin America (English)</a></li> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---latin-america-portuguese.pdf">Billing and Invoice Standards for Latin America (Portuguese)</a></li> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---latin-america-spanish.pdf">Billing and Invoice Standards for Latin America (Spanish)</a></li> </ul> <p>NORTH AMERICA</p> <ul> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---united-states_canada_mexico.pdf">Billing and Invoice Standards for United States, Canada and Mexico</a></li> </ul> <p>INNOVATIVE WATER CARE (POOL SOLUTIONS)</p> <ul> <li><a href="/globalassets/resources/supplier-documents/billing-and-invoice-standards---innovative-water-care_pool-solutions.pdf">Billing and Invoice Standards for Innovative Water Care (Pool Solutions)</a></li> </ul>
<ul> <li><a href="/globalassets/resources/supplier-documents/invoice-tracking-instructions.pdf">How to Track Invoice Status</a></li> <li><a href="/globalassets/resources/supplier-documents/global-vendor-request-form.xlsx" target="_blank" rel="noopener">Global Vendor Request Form</a></li> <li><a href="/globalassets/resources/supplier-documents/w-9-form-for-solenis-llc.pdf">W-9 Form for Solenis LLC</a></li> <li><a href="/globalassets/resources/supplier-documents/w-9-form-for-innovative-water-care.pdf">W-9 Form for Innovative Water Care</a></li> <li><a href="/globalassets/resources/supplier-documents/company-information---solenis-taiwan-for-local-suppliers.pdf">Company Information - Solenis Taiwan for Local Suppliers</a></li> <li><a href="/globalassets/resources/supplier-documents/company-information---solenis-taiwan-for-overseas-suppliers.pdf">Company Information - Solenis Taiwan for Overseas Suppliers</a></li> </ul>